Privacy Policy

RebatePro Funds is committed to protecting your privacy and ensuring that your personal and financial information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services related to banking, chargeback assistance, and scam recovery.

By using RebatePro Funds’ services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide, maintain, and improve our services, as well as to ensure that we can assist with chargebacks and scam recovery effectively. The types of information we collect may include:

Personal Information

  • Identifiable Information: When you use our services, we may collect personal data such as your name, email address, phone number, home address, and date of birth.
  • Financial Information: This includes your banking details, transaction history, credit card information, and other financial data necessary for processing chargebacks and facilitating the recovery of lost funds.
  • Account Information: Information you provide when creating an account, such as usernames, passwords, and other security credentials.

Transaction and Usage Data

  • Transaction Details: We collect information about the transactions you initiate through our platform, including payment history, transaction IDs, chargeback requests, and related communications.
  • Device and Technical Information: We collect data regarding your device and how you access our website, including your IP address, browser type, operating system, device identifiers, and browsing activity. This data helps us improve the functionality and security of our website.

Communication Data

  • Support Interactions: If you contact our customer support team, we may collect the details of your communications, including emails, live chats, or phone calls, for the purpose of providing customer service and improving our support operations.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: We use your personal, financial, and transaction information to assist in chargeback claims, scam recovery, and other banking services that you request.
  • To Process Payments: Your financial information is used to process transactions and chargebacks, including to recover funds lost due to fraud or other financial errors.
  • To Communicate with You: We may send you important updates regarding your claims, account activity, or service-related changes, and respond to inquiries you submit.
  • To Improve Our Website and Services: We use usage data to improve the functionality, security, and overall user experience on our website.
  • To Comply with Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, or legal requests, including to prevent fraud and ensure the integrity of financial transactions.

3. How We Protect Your Information

At RebatePro Funds, we take data protection seriously and have implemented multiple security measures to protect your personal and financial information:

  • Encryption: All sensitive information, such as financial data and personal identifiers, is encrypted using industry-standard encryption protocols (e.g., SSL/TLS) to ensure it is transmitted securely.
  • Access Controls: We implement strict internal access controls to limit access to your information only to authorized personnel who require it to perform their duties.
  • Regular Audits: We regularly audit our data security practices to identify potential vulnerabilities and implement improvements to safeguard your data.
  • Data Retention: We retain your information only for as long as necessary to provide our services or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers that assist us in providing our services, such as payment processors, fraud detection services, and customer support providers. These third parties are obligated to protect your data and only use it to perform services on our behalf.
  • Legal Compliance: We may disclose your information when required to do so by law, such as in response to a court order, subpoena, or other legal processes. This may include sharing data with law enforcement or financial institutions to prevent fraud or other illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. We will notify you of such a transfer and the terms that apply to your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and enhance site functionality.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the operation of our website, such as enabling you to log into your account or complete transactions.
    • Performance and Analytics Cookies: These help us understand how users interact with our website, so we can improve the user experience.
    • Marketing Cookies: These may be used to deliver personalized advertising or track your interaction with our marketing campaigns.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to external websites or services that are not operated by RebatePro Funds. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
  • Deletion: You may request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in any promotional emails we send you.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

RebatePro Funds does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes to this policy, we will notify you through a prominent notice on our website or via email. The "Effective Date" at the top of this page indicates when this policy was last updated.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us